I always aim to act in the best interests of my clients, with honesty, integrity and passion.

The following list contains my values and the corresponding behaviours that I strive to achieve.

Confidentiality

• Maintain client confidentiality at all times, unless instructed otherwise by the client.

Effectiveness

• Respond accordingly to the needs of the individual.

• Devote 100% of my energy during sessions to helping the client achieve their desired changes.

• Motivate.

• Inspire.

• Question and challenge.

Compassion and Empathy

• Understand and value the diversity of each client.

• Facilitate the clients personal journey of self discovery.

• Treat clients with dignity, respect and empathy.

Communication

• Focus on developing the client in respect to their aims and goals.

• Listen attentively and actively.

• Provide appropriate feedback.

Trust

• Be non judgemental.

• Refrain from providing information that may negatively influence the clients’ wellbeing.

• Establish rapport.

Quality

• Provide a high level of customer service, support, and encouragement throughout the clients coaching programme.

• Individually tailor the programme according to the clients needs.

To contact Richard for more information and a free introductory coaching session click here